Delivery & Collection

Last updated: 26 September 2026

At CompHub, we offer several ways for customers across Ireland to receive their orders, including standard delivery, our new Next-Day Delivery service for eligible in-stock products, direct Dublin delivery and collection from our location. Delivery times depend on the product, stock availability and the type of order. This page explains how our delivery and collection process works, what you can expect after placing an order, how custom-built PCs are handled, and what to do if there is a problem with your delivery. The delivery information shown on the individual product page always applies to that specific product and should be checked before placing your order.

Delivery at CompHub

We deliver computer hardware, gaming PCs, monitors and other products across Ireland. The available delivery method, estimated timeframe and applicable delivery charge can vary depending on the product and destination. Individual components that are in stock can usually be prepared for dispatch more quickly, while custom-built PCs require additional time for assembly and testing. Some products may also be available as pre-orders or require additional supplier lead time. For this reason, we do not use one delivery timeframe for every product on the website. Instead, the relevant information is displayed on each product page so customers can see the expected timeframe before completing their purchase.

Next-Day Delivery

CompHub has introduced Next-Day Delivery availability for eligible in-stock products across Ireland. This service is designed for customers who want their order dispatched as quickly as possible. If an eligible product is in stock and the order is placed and fully paid by 12:00 PM, CompHub will make a reasonable effort to prepare and hand the parcel to An Post on the same working day. Eligible orders are sent using An Post Express. An Post Express is intended for next-day delivery within Ireland, but CompHub does not guarantee that a parcel will arrive on the following day. The final delivery is handled by An Post after the parcel has been handed over, meaning the actual delivery time can depend on the courier network.

Next-Day Delivery	Requirement
Product	Eligible and in stock
Order	Placed and fully paid by 12:00 PM
Dispatch	Same-working-day dispatch attempt
Courier	An Post Express
Delivery	Dependent on An Post
Guarantee	Next-day arrival is not guaranteed

12:00 PM Cut-Off

The 12:00 PM cut-off applies to our same-day dispatch attempt for eligible Next-Day Delivery orders. The order must be both placed and fully paid by this time. Simply submitting an order before 12:00 PM is not sufficient if payment has not yet been completed. Orders that are placed or fully paid after the cut-off may be processed on the following working day. The product must also be shown as available and eligible for the service. Customers should therefore check the product page before ordering, particularly if they need the item for a specific date. The cut-off allows our team to prepare the parcel and attempt to hand it to An Post on the same working day, but it does not create a guarantee of next-day arrival.

Same-Day Dispatch vs Next-Day Delivery

There is an important difference between same-day dispatch and next-day delivery. CompHub controls the preparation of an order and will make a reasonable effort to hand eligible orders to An Post on the same working day when the requirements are met. Once the parcel has been handed to An Post, however, transportation, sorting, routing and final delivery are controlled by the courier. Because of this, CompHub does not guarantee next-day delivery. An Post Express is intended to provide next-day delivery within Ireland, but courier delays or other circumstances can affect the actual arrival time. If a delay occurs after the parcel has been handed to An Post, CompHub does not provide compensation or a refund for the courier delay.

Which Products Qualify for Next-Day Delivery?

Next-Day Delivery applies to eligible in-stock products. It does not automatically apply to every product available on the CompHub website. Pre-orders, special-order products and products with longer supplier lead times have their own delivery information shown on the relevant product page. Custom-built PCs also require additional preparation because they must be assembled and tested before dispatch. Customers should therefore always check the delivery information displayed for the specific product they are purchasing. You can browse our current Gaming PCs & Computers or view available Gaming Monitors and check the delivery information shown for each product.

Friday & Weekend Orders

Orders placed towards the end of the week can have different dispatch timing because of post office opening days. If an eligible order is placed and fully paid before 12:00 PM on Friday, CompHub will make a reasonable effort to hand the parcel to An Post on Friday. However, final delivery remains dependent on An Post and the parcel will most likely arrive during the following week. Orders placed on Saturday or Sunday cannot be handed to a closed post office and eligible parcels will be handed to An Post on Monday. Customers should therefore consider the working days involved when ordering close to the weekend. Next-Day Delivery refers to the intended courier service and our dispatch process, not a guaranteed next-calendar-day arrival.

Order Day	Expected CompHub Action
Monday–Thursday before 12:00 PM	Same-day dispatch attempt
Friday before 12:00 PM	Same-day dispatch attempt where possible
Saturday	Handover on Monday
Sunday	Handover on Monday

Dublin Delivery

For eligible customers in Dublin, CompHub may provide direct delivery rather than using a third-party courier. A member of our team will normally contact the customer by phone or message to arrange a suitable delivery time. Someone must be available to receive the order at the agreed time. Direct delivery can be particularly useful for custom-built gaming PCs and larger computer systems, as our team can coordinate the delivery directly with the customer. If we arrive and cannot reach the customer, we may wait up to 20 minutes for a response. If there is no response, the delivery may be cancelled and the order returned to CompHub. If another delivery attempt is required because the customer was unavailable, the same delivery charge as the original attempt may apply.

Custom PC Delivery Times

Custom-built PCs require additional preparation before they can be delivered or collected. Every system needs to be assembled, configured and tested before it leaves CompHub. When all required components are already in stock, our typical build timeframe is approximately 2–5 working days. If one or more required components need to be ordered, the estimated build timeframe is approximately 5–10 working days. These timeframes are estimates and can change depending on component availability and supplier lead times. A custom-built PC should therefore not automatically be considered eligible for Next-Day Delivery simply because CompHub offers Next-Day Delivery on selected in-stock products. The applicable timeframe for a custom PC depends on its build requirements and the availability of the components used in that system.

Build Situation	Estimated Build Time
All required components in stock	2–5 working days
Components need to be ordered	5–10 working days

PC Testing Before Delivery

Every custom PC is assembled, checked and tested before delivery or collection. Depending on the system, our testing process can include tools such as OCCT and FurMark to check stability, temperatures and hardware performance. Where applicable, customers may also receive video evidence of PC testing. This testing is completed before the system leaves CompHub and is separate from the courier delivery timeframe. Customers collecting a PC can also request additional testing at collection, including OCCT and FurMark testing. Our aim is to ensure that the system has completed its preparation and testing process before it is handed over to the customer or delivery provider.

Recording Your Unboxing

We strongly recommend that customers record a continuous video while unboxing their order, particularly when receiving a PC, monitor or other valuable hardware. An unboxing video can provide important evidence of the condition of the package and product when it was first opened. If an item appears to have been damaged during delivery, please keep the packaging and contact CompHub as soon as possible. Ideally, the video should clearly show the package before it is opened and continue through the unboxing process. While an unboxing video does not automatically determine the outcome of a claim, it can be important evidence when we investigate what happened during transportation.

Collection from CompHub

Collection is available for eligible orders from our Dublin location. Customers should wait until they receive confirmation that their order is ready before travelling to collect it. This is particularly important for custom-built PCs because the system must first complete assembly and testing. Collection can be a convenient option for customers who are located nearby and want to collect their new gaming PC or hardware directly rather than arranging a courier delivery. For custom PCs, customers can request additional testing during collection where required. If you need a specific collection time or have additional requirements, we recommend contacting CompHub in advance so our team can confirm what can be arranged.

Tracking

Where tracking is available from the delivery provider, CompHub will provide the relevant tracking information after dispatch. Tracking allows customers to follow their parcel once it has entered the courier network. It is normal for there to sometimes be a short delay between the physical handover of a parcel and the first tracking update appearing in the system. Tracking information is controlled by the delivery provider and CompHub cannot manually create or update courier scans. If a parcel appears to be delayed, customers can contact CompHub and we will assist where possible using the tracking information available to us. Once the parcel has been handed to An Post, the courier remains responsible for its transportation and final delivery.

Damaged Deliveries

If your order arrives with visible damage, missing items or another delivery-related problem, please contact CompHub as soon as possible, preferably within 24 hours of delivery. Please keep all original packaging and provide photographs or video showing the condition of the parcel and product. We strongly recommend recording a continuous unboxing video, starting with the unopened package and continuing through the complete unboxing process. This can provide useful evidence of the condition of the shipment when it arrived. If a delivery issue needs to be investigated, the original packaging may also be required. CompHub will review the circumstances and, where appropriate, work with the delivery provider to investigate the issue and determine the appropriate next steps.

Changing Your Delivery Address

If you need to change your delivery address, contact CompHub as soon as possible. An address change may be possible if the order has not yet been dispatched. Once the parcel has been handed to the delivery provider and entered the courier network, changing the destination may no longer be possible and will depend on the courier's procedures. Customers should carefully check their delivery details before completing an order. If you notice an incorrect address after placing your order, contact us immediately so that we can check whether the order is still being processed and whether the address can be changed before dispatch.

Stock Errors

We work to keep the CompHub website accurate, but an occasional stock error may occur. For example, a product may appear as available online while the physical stock has already been allocated to another order. If we discover that an item cannot be supplied within the timeframe shown because of a CompHub stock error or another issue on our side, we will contact the customer on the same day. We will explain the situation and offer the available options. Depending on the circumstances, the customer may choose an alternative product, a different delivery timeframe or a refund. This allows us to resolve unexpected stock issues quickly and ensures the customer is informed rather than left waiting without an update.

• Alternative product
• Different delivery timeframe
• Refund

Payment & Order Processing

For Next-Day Delivery eligibility, an order must be fully paid by the 12:00 PM cut-off. An order that has been submitted but is still awaiting payment does not qualify for the same-day dispatch attempt until payment has been successfully completed. This is important because stock availability can change while an order remains unpaid. Customers who need an eligible product quickly should complete payment as soon as possible and check that the product is still shown as available. The applicable delivery timeframe is based on the product and order information displayed at the time of purchase. If you have questions about payment, order processing or delivery timing, CompHub can confirm the current status of your order.

Delivery Charges

The applicable delivery charge is shown on the relevant product page or during the ordering process. Charges can vary depending on the product, delivery method and destination. Larger products, custom-built PCs and individual components may have different transportation requirements, so there is no single delivery charge that applies to every CompHub order. Customers should check the applicable charge before completing their purchase. Where a delivery has already been successfully completed, the delivery charge is not refundable. If an issue on the CompHub side prevents an order from being supplied as expected, we will contact the customer and discuss the available options based on the circumstances.

How to Get Your Order as Quickly as Possible

If you need your order quickly, start by selecting a product that is clearly marked as in stock and check the delivery timeframe shown on the product page. If the product is eligible for Next-Day Delivery, place the order and complete payment by 12:00 PM so that CompHub can make a same-day dispatch attempt. Make sure your delivery address and contact details are correct and that someone will be available to receive the parcel where required. Most importantly, remember that same-day dispatch does not guarantee next-day arrival. The final delivery is controlled by An Post after the parcel has been handed over.

• Choose an in-stock product.
• Check the product's delivery timeframe.
• Complete payment by 12:00 PM for eligible Next-Day orders.
• Check your delivery address.
• Keep your phone available for delivery communication.
• Remember that courier delivery times are not guaranteed.

Gaming PCs & Monitors

CompHub offers a range of gaming PCs, computers and monitors, with availability and delivery times depending on the individual product. You can browse our current Gaming PCs & Computers or explore available Gaming Monitors. Product availability can change, so the delivery information shown on the individual product page should always be treated as the current information. Individual in-stock products may qualify for our new Next-Day Delivery service, while custom-built PCs and products requiring additional preparation will follow their own stated timeframes. This allows customers to see the expected delivery information before ordering rather than applying the same timeframe to every product on the website.

Important Information About Courier Delays

Once an order has been handed to An Post, CompHub no longer controls the physical transportation of the parcel. We will make a reasonable effort to dispatch eligible orders on the same working day, but delays can occur within the courier network after handover. If An Post delays a parcel, CompHub does not provide compensation or a refund for the courier delay. Customers can still contact us if they are concerned about their delivery, and we will assist where possible by checking the available tracking information and confirming when the parcel was dispatched. The same principle applies to our Next-Day Delivery service: the service provides an attempt at fast dispatch using An Post Express, but final delivery remains dependent on An Post.

Contact Us

If you have questions about these Delivery & Collection page, an order, a product, a repair, a warranty or another CompHub service, please contact us:

• Company: CompHub Limited
• Trading name: CompHub
• Email: customer.support@comphub.ie
• Address: 203 Office, Nesta Business Center Kylemore, Dublin, D10 K729